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Interpersonal communicationManagementMandatory trainingPersonal developmentWork Planning
Managing problems and conflicts in the workplace
5 modules
of expert knowledge
100 min.
of engaging content
33 ekranów
of multimedia materials
13 of interactive multimedia tasks
reinforcing knowledge
What makes our training unique?
- You’ll learn to identify problems effectively– recognize the sources of conflict and analyze them with confidence
- You’ll discover problem-solving strategies – proven methods and techniques for making sound decisions
- You’ll master conflict management – learn how to resolve disputes effectively and strengthen team relationships
- You’ll boost team efficiency – gain skills to support your colleagues in challenging situations
- Interactive, practice-based learning – exercises and case studies will help you turn theory into real-world action
Training course program
1. Problem identification and analysis:
How to identify and diagnose problems in the workplace
2. Problem-solving strategies:
Effective decision-making methods and techniques
3. Conflict management:
Tools for managing conflict and strengthening communication
4. Supporting teams in conflict resolution:
The role of the leader and mediator in building effective collaboration
5. Final assessment:
Assessment of acquired knowledge and skills
Who is this training course for?
- Managers and team leaders
- HR professionals and people involved in personnel management
- Anyone who wants to resolve conflicts and workplace problems more effectively
Benefits for participants:
- You will learn to identify and analyze problems within your organization
- You will discover effective techniques for managing conflicts and tensions within a team
- You will strengthen your mediation skills and ability to support colleagues
- You will improve the workplace atmosphere and boost team performance
Benefits for the company:
- Improved collaboration and communication among employees
- Fewer conflicts and tensions within the organization, leading to higher work efficiency
- Greater employee engagement and a stronger organizational culture
- Reduced costs resulting from ineffective communication and unresolved conflicts
Training course methodology:
Our training combines a variety of teaching methods to ensure maximum effectiveness and participant engagement.
The training course is available in 2 languages
Polish and English
The certificate
Training course completion certificate
Problems and conflicts at work are inevitable — learn how to resolve them effectively!
Join the course and learn effective strategies for managing challenging situations.
