Interpersonal communicationMandatory trainingPersonal development
Mastery of communication: your superpower in business and life
Do you want to improve your professional and personal relationships? Are you looking to communicate more effectively with colleagues and clients? Our 'Interpersonal Communication' online training course is your path to mastering the art of top-level communication!
8 modules
of expert knowledge
100 screens
of multimedia materials
180 min.
of engaging content
20 interactive tasks
to help consolidate your knowledge
What makes our training course stand out?
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Based on the latest research in communication psychology
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Interactive exercises and real-life scenarios
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Practical techniques you can apply immediately
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24/7 access on our advanced e-learning platform
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Company licensing options available
Online training course
1. What Is interpersonal communication?
- What are the key elements of the communication process?
- What makes communication successful?
2. Communication styles:
- Attitude toward self and the world vs. communication style
- Assertive style
- Aggressive style
- Passive style
- Passive-aggressive style
- Preferred way of receiving information vs. communication style
- Visual
- Auditory
- Kinesthetic
- Talents and communication style
- Strategic thinking talents
- Execution talents
- Relationship building talents
- Influencing talents
- Information processing style vs. communication style
- Affective
- Analytical
- Directive
- Reflective
3. Communication challenges – how to overcome them?
- Non-oppressive and oppressive language
- Communication blockers – demands, judgments, comparisons, denial of responsibility
- Connection without communication blockers
4. Assertive communication:
- Assertive communication model
- Am I an assertive person?
5. "I" message:
- “You” messages vs. “I” messages
- How to build an effective “I” message?
6. Active listening:
- Active listening techniques
- Active listening in practice
7. Nonverbal communication:
- What makes up nonverbal communication?
- Tips for nonverbal communication
8. Summary: Principles of effective communication
Who is this training course for?
- Managers and team leaders
- Customer service specialists
- HR professionals
- Salespeople and negotiators
- Teachers and students
- Anyone who wants to improve their communication skills
Benefits for participants:
- Increased self-confidence in interpersonal interactions
- Ability to express thoughts and emotions clearly
- Better understanding of others and building deeper relationships
- Skills in conflict resolution and negotiation
- More effective teamwork and collaboration
Benefits for the company:
- Improved workplace atmosphere
- Increased team productivity and collaboration
- Better customer service and higher client satisfaction
- Reduction in misunderstandings and internal conflicts
- Greater innovation through more effective idea sharing
Training course iscavailable in 1 language
Polish
Invest in communication – unlock your superpower!
Don’t let communication barriers limit your potential. Enroll today in the ‘Communication Mastery’ course and transform your professional and personal relationships!
