IDD Training – Insurance Distribution Directive
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Describe the significance and role of the insurance market within the financial market in Poland.
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Identify and apply legal regulations related to insurance distribution.
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Analyze customer needs in the area of insurance products.
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Apply the applicable rules for concluding insurance contracts.
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Comprehensively characterize insurance products, including their benefits and limitations for the customer, and match products to identified customer needs.
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Identify and manage conflicts of interest.
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Know and apply professional ethics standards in practice.
Training program
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Legal foundations
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Distribution and customer needs analysis
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Insurance needs in the context of risk management
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Characteristics of insured risk
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Insurance needs
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Matching insurance products to customer needs
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Effective feedback models (e.g. FUKO, SBI, sandwich method)
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How to deliver both positive and constructive feedback
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Methods for determining the sum insured
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Building openness and using feedback for development
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Employees distributing insurance products
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Insurance agents
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Natural persons performing agency activities (ofWCA)
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Describes the importance and role of the insurance market within the financial market in Poland.
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Identifies and applies legal regulations related to insurance distribution.
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Analyzes customer needs with regard to insurance products.
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Applies the applicable rules for concluding insurance contracts.
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Provides a comprehensive description of insurance products, including their advantages and limitations for the customer, and matches products to identified customer needs.
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Identifies and manages conflicts of interest.
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Understands and applies professional ethics standards in practice.
Our training combines a variety of learning methods to ensure maximum effectiveness and participant engagement:
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Interactive lectures
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Instructional and educational videos
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Practical exercises
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Case studies
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Decision-based videos simulating real-life situations
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Knowledge quizzes and tests








































